Shipping and Returns – Mighty Paintings
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Shipping and Returns

Shipping & Processing Times: (The shipping & processing times are ONLY for orders placed after Jan 2018. Orders placed BEFORE Jan 2018 will take 2-3 weeks)

US Customers: Free Shipping to the 48 Continental United States

Shipping Method   Unframed Canvas : Framed Canvas :
EMS / USPS
EMS / USPS
Creation & Framing  1-2 Business Days 1-2 Business Days
Shipping Time Frame 3-5 Business Days 3-5 Business Days
Total 7-9 Business Days 7-9 Business Days

 

Customers in Hawaii and Alaska will require more time for shipping and there will be an additional shipping cost.

There is a maximum time frame of 9 business days for our canvases. Once your canvas is ready, you will receive a tracking number by email and keep you updated on your canvas shipping  progress. 

International Customers: 

Shipping Method   Unframed Canvas : Framed Canvas :
EMS
EMS
Creation & Framing 
3-5 Business Days 3-5 Business Days
Shipping Time Frame 7-15 Business Days 7-15 Business Days
Total 11-18 Business Days 11-18 Business Days

 

Shipping cost for international customers will vary based on size of canvas and location.

Order Confirmation:

As soon as you place your order you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days) we will process the charges and submit the order for shipment.

Please note that all pieces take 3–5 business days to create and assemble before shipping. Once your canvas is ready, we will send you the tracking number by email and keep you posted on the package shipment progress.

 

Order Shipment:

If your order is stock and we process the charges to your credit card it will ship within five business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address your provide when checking out.  If you do not receive tracking information from us within six business days of your order feel free to follow up with us at help@mightypaintings.com

Damages:

We do our absolute best to insure that the product arrives to our customers not damaged. If there are any damages, please let us know immediately and we will file a claim on your behalf.

 

Cancellations & Refunds:

All orders cancelled after 24 hours or later are subject to a 10% administration fee (10% will be taken off your order and retained as our administration fee), whether or not your order has shipped.

Refunds will only be issued to the original credit card that you use when placing your order. Refunds will take 5-10 business days to process. Please read here for more information.

Returns:

Not satisfied with size or design? Mighty Paintings will refund your purchase in any case you are unhappy. A refund (minus a 15% restocking fee) will be given within 7 days of receipt of the canvas (as indicated by the tracking number) to the original credit card used for purchase or in the form of store credit. 

We are unable to switch refunds to a new or different payment method other than what was originally used on your order.

Restocking Fees:

A 15% restocking fee will be applied to all unused returns. In the event the item is returned with excessive wear and tear an additional 5% fee may be incurred. 

Typical restocking fees do not exceed 15% of the order value unless the item shows signs of use, modification, missuse or tampering.